FAQs

Yes. The foaming cleaner is pH-balanced and non-abrasive, making it safe for leather, synthetic, knit, and hybrid uppers.

It won't dry out materials, damage finishes, or leave residue. The brushes are designed to be effective without being harsh on boot surfaces.

With weekly use, the foaming cleaner and stain remover will last approximately 3–4 months.

The brushes, towel, scraper, eraser, and carry bag are built to last a full season or more with proper care.

Yes. The foaming cleaner, stain remover, deodorising capsules, and all accessories are available to purchase individually. This means you can restock what you need without rebuying the full kit.

Only a small amount. The liquid brush has a built-in reservoir — fill it once with water (and stain remover if needed) and you're set. No tap, bucket, or sink required. You can clean your boots anywhere.

Absolutely. The system is simple and intuitive enough for junior players to use on their own. It's a great habit-builder and takes less than 3 minutes from start to finish.

The kit is designed specifically for football boots, but the foaming cleaner and brushes work well on other sports shoes, sneakers, and trainers. Avoid using the stain remover on delicate fabrics or materials not designed for wet cleaning.

Ideally after every game or training session — especially if they're muddy or wet. Regular cleaning prevents dirt from setting, keeps odour under control, and extends the life of your boots.

If your order hasn't been dispatched yet, contact us at contact@studreset.com as soon as possible and we'll do our best to make changes or cancel it. Once an order has shipped, it cannot be modified or cancelled.

Yes. You'll receive an email confirmation immediately after placing your order, and another email with tracking details once your order has been dispatched.

Orders are processed within 1–2 business days. Once dispatched, estimated delivery times within Australia are:

Metro areas: 3–5 business days
Regional areas: 5–7 business days
Remote areas: 7–10 business days

These are estimates and may vary depending on carrier delays.

Shipping is calculated at checkout based on your location and order size. The cost will be displayed before you complete your purchase.

If your order hasn't arrived within the estimated timeframe, check your tracking details first. If the package appears lost or stuck, contact us at contact@studreset.com and we'll work with the carrier to locate it or arrange a replacement.

Contact us at contact@studreset.com immediately. If your order hasn't shipped yet, we can update the address. Once dispatched, we cannot guarantee changes and are not responsible for delays or loss due to incorrect details.

We offer a 30-day money-back guarantee. If you're not satisfied with the results, contact us at studreset@gmail.com and we'll arrange a refund or replacement — no hassle.

Email us at contact@studreset.com with photos of the damaged packaging and product. We'll send a replacement or issue a full refund — your choice.

No. Stud Reset is an online-only store. This allows us to keep costs down and pass the savings on to you.

We're open to working with clubs, teams, and players who align with our brand. If you're interested in a partnership, reach out to us at contact@studreset.com with details about your club or following.

We're exploring affiliate and reseller partnerships. If you're interested, email us at contact@studreset.com with a bit about yourself and your platform.